Your Blocked Drain Questions, Answered

It's $65 off the invoice on your first job with us, regardless of what the job turns out to be. There's no catch and no minimum spend beyond the job itself.

We inspect the job on site, then quote one price for the whole thing. We don't charge by the hour, so what you agree to is what you pay, no matter how long it takes us.

No. It's a $0 call-out fee, every time. Whether the job runs five minutes or an entire afternoon, the visit itself never costs you a cent.

No. Whatever we quote before starting is what lands on your invoice at the end. If something unexpected turns up mid-job, we stop and talk to you before going further.

An owner-led team, with the director often on the tools. One of us focuses on drain and sewer work specifically, and another covers general maintenance plumbing. Both trades, water and gas, are in-house.

It covers the work itself, indefinitely. Play up later on and we'll be back to sort it, at no extra charge.

Yes, under our quality workmanship guarantee. We test every job before we leave, so it's actually doing the job, not just looking tidy.

15+ years' experience clearing and repairing drains across Sydney, including the older clay and earthenware lines common in Enfield. We've seen most of what an ageing pipe network can throw at us.

Yes, genuinely. A real person answers the phone day or night, not a voicemail or an overseas call centre reading from a script.

Sewage backing up inside the house, water pooling around fixtures, or a blockage that's stopped you using a toilet or shower. If it's affecting your ability to use the property, call us straight away.

Yes. Saturdays, Sundays and public holidays all run on the same terms as a weekday. Same fixed-price approach either way.

Call (02) 9134 9075, tell us what's going on, and we'll find you a slot, most weeks that's the same day you call. Sending details through the contact form works too.

Plenty of the suburb's pre-war housing still runs on its original earthenware drainage. Decades sitting in reactive clay soil have left the joints prone to cracking, and once that happens roots and debris work their way in.

The southern end of Enfield drains into the Cooks River and Coxs Creek system, and that network struggles to keep up during a real downpour. Pits surcharge and water backs up, which is usually a capacity problem rather than something wrong with your own pipes.

The suburb's older residential streets carry plenty of established trees, and their roots find their way into aged clay sewer lines through cracked joints. It's one of the most common callouts we get locally, especially near the older streets closer to Henley Park.

Enfield, plus the surrounding pocket of the Burwood Council area. We're regularly out at Burwood, Strathfield, Belfield, Concord and Ashfield.